How IT Admins Can Recover Mailbox Data From an Employee's OST File After Offboarding
When an employee leaves, the usual offboarding steps are to disable the account, remove the licence and delete the mailbox. The problem starts weeks later, when someone asks for an old email thread, and the only copy left is an OST file sitting on the former employee's laptop.
This guide covers what that file is, why Outlook can't open it anymore, and how to recover the data safely.
Why the OST...
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